IT Mentor – Harrow or Hounslow

The role is to be able to work Monday –Saturday/Sunday (47 hours a week) paying £6.50 per hour / £15,800 annual.

TLE is one of the leading employability and skills providers in London. We have 11 learning centres operating within the regions of London, the South East and the West Midlands. With extensive experience of over 10 years TLE is proud to be a bridge in aiding the career development of individuals and the business growth of employers.

As part of our continued growth we are looking to appoint an enthusiastic, dynamic, and approachable individual to work as an IT Mentor. You will be responsible for:

· Guiding, supporting and motivating learners throughout their learning journey.

· Setting and marking work, giving appropriate feedback and maintaining records of learners’ progress and development.

· Implementing an instructional and inclusive learning program that will result in learners achieving qualifications.

· Completing ILP, progress reviews and support logs.

· Assisting learner with test preparation as well as coordinating assessment and examination processes.

· Booking appointments and contacting learners to discuss course progression and attendance.

· Maintaining filing system and collecting required documentation.

· Maintaining professional handling of confidential information retained in this role throughout.

· Assuring learners’ awareness regarding company policies, procedures and regulations.

· Meeting professional obligations through efficient work habits such as: meeting deadlines, honouring schedules, prioritising given tasks

You will have an IT related qualification with excellent verbal and written communication skills. You will be empathetic, motivated, resilient and patient and have the ability to support learners.

Previous experience in a similar role is an advantage although not essential as training will be provided.